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NDC Services>> Sales Administration



Sales Administration
NDC has developed a proprietary Sales Administration System (SAMS) for the management of contracts and rebates on behalf of their distributor members and vendor partners. The system features Contract Administration Management and Rebate Processing, Validation and Reconciliation. Contracts are logged and administered on behalf of member distributors. Rebate claims are validated and delivered to vendors electronically. All contract information is visible to distributors and vendors via the SAMS Web. The vendor is guaranteed one, standardized rebate claim and invoice format for all distributor member claims.

Vendors can send their contracts to NDC to upload, via email. NDC sends an electronic (email) notification to distributor members when a new contract has been loaded, or an existing contract has been updated. NDC acknowledges that the vendor owns the contract; therefore, NDC accepts contract notifications from vendors, only. NDC makes every effort to load and activate all new contracts and contract changes within 24 hours of receipt, provided all required information is received, in the NDC accepted format.

NDC requires distributor members to submit sales trace/rebate documentation, in the NDC standard format, no later than the 5th of each month, for the previous month’s sales. If data is submitted meeting all of the NDC criteria, credit for sales will be issued by the 10th of the month.

Are you an NDC member Distributor?

Would you like to take advantage of the systems and processed NDC Sales Administration has available?

How do I get started?

The first step is to sign the NDC Sales Administration Service Agreement (PDF). This document outlines the services provided by NDC, as well as our mutual obligations. Please fax your signed agreement to Suzanne Lord at 615-366-1233.

If you purchase products from the NDC Warehouse, you are eligible to process your contracts and rebates through the NDC program. Note: Not every Warehouse Vendor participates in our program, but many key vendors do. For a list of participating vendors or for more information regarding the NDC Sales Administration Service Agreement, please contact Suzanne Lord at 615-366-3230 x1475 or Slord@ndc-inc.com.


The NDC standard formats for submission of data, EDI or Flat File, are available to view and download:
Click here to download EDI standards (.doc file).

Click here to download Flat File standards (.xls file).
Click here to download NDC Rebate Vendor Partners (.xls file).
Click here to download NDC Warehouse Vendor ID and Status (.xls file).

Sales Administration Quick Facts
Key Contact: Suzanne Lord, VP Sales Administration, x1475  View Bio >>
Contract Information & Inquiries: contracts@ndc-inc.com